Moderation of Organizational Culture and Public Service Motivation on Transformational Leadership on Employee Performance at Kotabumi Hospital
DOI:
https://doi.org/10.47768/gema.v16i2.202402Keywords:
Organizational culture; Public service motivation; Transformational leadership; Employee performanceAbstract
Hospitals, as institutions dedicated to service provision, must ensure that their personnel operate both effectively and efficiently to meet organizational objectives in delivering optimal health services to all patients. The purpose of this study is to investigate how transformational leadership affects worker performance as well as how organizational culture and public service motive affect worker performance. Furthermore, it explores the function of organizational culture as a mediating factor between employee performance and transformational leadership, as well as the related function of public service motivation. Using data analysis techniques like validity and reliability assessments, normality checks, and hypothesis testing using the Sobel mediation test, this study uses a quantitative methodology. The 270 workers at Kotabumi Regional Hospital made up the study's sample. The findings show a strong and favorable correlation between transformative leadership and worker performance. On the other hand, there was no discernible impact of public service motive or corporate culture on worker performance. Additionally, the association between transformative leadership and employee performance was not mediated by company culture or public service motive. Given these results, the researchers advise that future research expand on this study by examining the same factors in order to improve knowledge of hospital staff performance.
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Alfarisi, M. syahrul islakh, Nurhasana, S., & Arifiani, R. S. (2023). The Effect of Transformational Leadership on Employee Performance Mediated by Organizational Climate. Jamanika (Jurnal Manajemen Bisnis Dan Kewirausahaan), 3(01), 70–79. https://doi.org/10.22219/jamanika.v3i01.25456
Ali, R., Tijjang, B., Beddu, M., & Dinsar, A. (2022). Influence of Employee Engagement, Organizational Culture and Employee Satisfaction on Employee Performance at PT Pelabuhan Indonesia IV (Persero) Parepare Branch. International Journal of Multicultural and Multireligious Understanding, 9(5), 162–167. http://ijmmu.comhttp//dx.doi.org/10.18415/ijmmu.v9i5.3697
Carless, S. A., Wearing, A. J., & Mann, L. (2000). A Short Measure of Transformational Leadership. Journal of Business and Psychology, 14(3), 389–405. https://doi.org/10.1023/A:1022991115523
Cronley, C., & Kim, Y. K. (2017). Intentions To Turnover: Testing The Moderated Effects Of Organizational Culture, As Mediated By Job Satisfaction, Within The Salvation Army. Leadership & Organization Development Journal, 38(2), 1–37. https://doi.org/http://dx.doi.org/10.1108/LODJ-10-2015-0227
Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (9th ed.). Badan Penerbit Universitas Diponegoro.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis A Global Perspective. Pearson Prentice Hall.
Hakim, A. A. A. A., & Hamid, N. (2021). Pengaruh Public Service Motivation Dan Kepuasan Kerja Terhadap Kinerja Pegawai. Muhammadiyah Riau Accounting and Business Journal, 2(2), 170–181. http://ejurnal.umri.ac.id/index.php/MRABJ
Hakim, L. N. (2012). The Role of Organizational Culture as a Moderator of Motivation and Transformational Leadership in Employee Performance: A Literature Review. GEMA : Jurnal Gentiaras Manajemen Dan Akuntansi, 16(1), 96–110. https://doi.org/10.47768/gema.v16i1.202408
Jamali, A. R., Bhutto, A., Khaskhely, M., & Sethar, W. (2022). Impact Of Leadership Styles On Faculty Performance: Moderating Role Of Organizational Culture In Higher Education. Management Science Letters, 12(1), 1–20. https://doi.org/10.5267/j.msl.2021.8.005
Jimad, H., Maarif, M. S., Affandi, M. J., & Sukmawati, A. (2020). Leadership Strategy of State University Public Service Agency to Increasing Organizational Performance in Indonesia. International Business and Accounting Research Journal, 4(1), 23–36. https://doi.org/10.15294/ibarj.v4i1.110
Koumenta, M. (2015). Public Service Motivation And Organizational Citizenship. Public Money and Management, 35(5), 341–348. https://doi.org/10.1080/09540962.2015.1061169
Liu, Y., Loi, R., & Lam, L. W. (2011). Linking Organizational Identification And Employee Performance In Teams: The Moderating Role Of Team-Member Exchange. International Journal of Human Resource Management, 22(15), 3187–3201. https://doi.org/10.1080/09585192.2011.560875
Luo, Z., Marnburg, E., & Law, R. (2016). Linking Leadership And Justice To Organizational Commitment The Mediating Role Of Collective Identity In The Hotel Industry. The Eletronic Library, 34(1), 1–5. https://doi.org/https://doi.org/10.1108/IJCHM-08-2015-0423
Noviardi Ferzi. (2021). Organizational Culture As A Variable Of Leadership Moderation And Employee Job Satisfaction Towards The Organizational Performance of PT. WKS Jambi. International Journal of Science and Research Archive, 2(2), 087–098. https://doi.org/10.30574/ijsra.2021.2.2.0064
Nur Kholifah, A., & Aidil Fadli, J. (2022). Pengaruh Kepemimpinan Transformasional Dan Work Life Balance Terhadap Keterikatan Kerja Dan Kinerja Karyawan. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 1(10), 2301–2318. https://doi.org/10.54443/sibatik.v1i10.340
Oktavianti, D., Tulhusnah, L., & Soeliha, S. (2022). Pengaruh Kepemimpinan Transformasional Dan Disiplin Kerja Terhadap Kinerja Asn Dengan Motivasi Sebagai Variabel Intervening Pada Satpol PP Kabupaten Situbondo. Jurnal Mahasiswa Entrepreneurship (JME), 1(10), 2056–2067. https://doi.org/10.36841/jme.v1i10.2254
Rita, M., Payangan, O. R., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating Effect Of Organizational Citizenship Behavior On The Effect Of Organizational Commitment, Transformational Leadership And Work Motivation On Employee Performance. International Journal of Law and Management, 60(4), 953–964. https://doi.org/10.1108/IJLMA-03-2017-0026
Rodwell, J. J., Kienzle, R., & Shadur, M. A. (1998). The Relationship Among Work‐Related Perceptions, Employee Attitudes, and Employee Performance: The Integral Role of Communications. Human Resource Management, 37(34), 277–293. https://doi.org/10.1002/(sici)1099-050x(199823/24)37:3/4<277::aid-hrm9>3.3.co;2-5
Ronikko, T., & Sunaryo, S. (2021). The Effect of Transformational Leadership on Reward : Moderating Role ofF Public Service Motivation and Mission Valence (A study on Facility Unit , Region 2 Bandung of PT Kereta API Indonesia (Persero). International Journal of Economics, Business and Management Research, 5(06), 307–331.
Saillour-Glénisson, F., Domecq, S., Kret, M., Sibe, M., Dumond, J. P., & Michel, P. (2016). Design and Validation of a Questionnaire to Assess Organizational Culture in French Hospital Wards. BMC Health Services Research, 16(1), 1–14. https://doi.org/10.1186/s12913-016-1736-4
Sugiyono. (2018). Metode Penelitian Bisnis (Pendekatan Kuantitatif,Kualitatif, Kombinasi dan RnD). Alfabeta.
Syauta, J. H., Troena, E. A., Setiawan, M., & Solimun. (2022). The Influence of Organizational Culture , Organizational Commitment to Job Satisfaction and Employee Performance ( Study at Municipal Waterworks of Jayapura , Papua Indonesia ) Jack Henry Syauta. International Journal of Business and Management Invention, 1(1), 69–76.
Tamimi, M., Budi Eko Soetjipto, Sopiah, S., & Kurniawan, D. T. (2022). Budaya Organisasi dan Kinerja Karyawan. Husnayain Business Review, 2(2), 11–21. https://doi.org/10.54099/hbr.v2i2.100
Vandenabeele, W. (2008). Development of a Public Service Motivation Measurement Scale: Corroborating and Extending Perry’s Measurement Instrument. International Public Management Journal, 11(1), 143–167. https://doi.org/10.1080/10967490801887970
Wahjoedi, T. (2021). The Effect Of Organizational Culture On Employee Performance Mediated By Job Satisfaction And Work Motivation: Evident from SMEs in Indonesia. Management Science Letters, 11, 2053–2060. https://doi.org/10.5267/j.msl.2021.3.004
Winarsih, T. (2016). Pengaruh Public Service Motivation Terhadap Kinerja Pegawai Melalui Kepuasan Kerja Pegawai Di Puskesmas Rawat Inap Kota Yogyakarta. Jurnal Bisnis: Teori Dan Implementasi, 7(1), 85–105.
Windarti, S., Ekawaty, D., N, N. W., Mangindara, & Afiana, F. A.-. (2023). The Influence of Public Service Motivation on The Performance of Nurses at The Syekh Yusuf Hospital, Gowa Regency. Miracle Journal of Public Health, 6(1), 22–34. https://doi.org/10.36566/mjph/Vol6.Iss1/305
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2025-01-09
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